About Ahana
Clinical governance, patient rights and continuous improvement in specialist mental healthcare.
Safe mental-health services depend on reliable systems as well as compassionate clinical care. Ahana’s quality approach covers assessment, treatment, medication safety, documentation, communication, infection prevention and learning from outcomes and incidents.
NABH accreditation
Ahana Hospitals LLP currently holds NABH Entry Level SHCO certification, Certificate No. PESHCO-2019-1994, valid from 22 December 2025 to 21 December 2027.
The certified scope includes Psychiatry (including IPD) and Psychology. Accreditation is facility- and scope-specific; patients, insurers and referring organisations who require documentary confirmation may request the current certificate from Ahana Hospitals.
Our quality priorities
Patient-centred assessment
Care planning based on symptoms, physical health, medicines, functioning, safety, family context and the person’s goals.
Medication safety
Accurate prescribing, administration, monitoring, reconciliation and review of benefit, adverse effects and interactions.
Risk and safety planning
Structured recognition, communication and management of clinical, behavioural, medical and environmental risks.
Continuity of care
Clear handovers, documented treatment plans, discharge preparation, follow-up and guidance about warning signs.
Patient rights, dignity and privacy
Mental-health care should be respectful, non-discriminatory and proportionate to clinical need. The care team should explain treatment, seek consent where required, protect confidentiality, support participation in decisions and involve nominated representatives in accordance with patient preference, capacity, safety and applicable law.
Clinical governance
Defined processes
Policies and clinical pathways support consistent assessment, treatment, documentation and escalation.
Multidisciplinary review
Relevant professionals coordinate care and review changing clinical and functional needs.
Monitoring and learning
Feedback, outcomes, incidents, audits and service data can identify improvement priorities.
Corrective action
Findings are translated into practical changes, training, accountability and follow-up review.
Physical-health and infection safety
Psychiatric treatment should include attention to physical health, medicine-related risks, nutrition, mobility, sleep and relevant investigations. Infection-prevention measures, environmental hygiene and appropriate medical escalation remain important parts of hospital care.
Questions, feedback or concerns
Patients and families are encouraged to ask questions about the care plan and raise concerns through the treating team or hospital contact channels. Immediate safety concerns should be reported to staff without delay.
Urgent mental-health help
If there is immediate danger, suicidal behaviour, violence, severe agitation, marked confusion, suspected overdose or a medical emergency, seek urgent in-person help or contact local emergency services.